Privacy Policy

Privacy Policy

At GemsCrowd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us.

1. Information We Collect
We may collect the following types of information when you use our website or contact us:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment information (only used for processing payments securely through trusted providers like PayPal).
  • Non-Personal Information: Browser type, IP address, and details on how you use our site to help us improve our services and user experience.

2. How We Use Your Information
Your information is used solely for:

  • Order Processing: To fulfill your orders, process payments, and provide updates on your purchase.
  • Customer Support: To answer questions, provide assistance, and improve customer satisfaction.
  • Marketing: With your permission, we may send you occasional promotions, updates, or special offers. You may opt-out of these communications at any time.

3. Data Security
We implement various security measures to protect your information. Your personal data is accessible only to authorized personnel and is handled with strict confidentiality. Payment details are encrypted and processed by secure third-party services like PayPal, ensuring your sensitive information remains private.

4. Third-Party Disclosure
GemsCrowd does not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business, as long as they agree to keep your information confidential.

5. Cookies
Our site may use cookies to enhance user experience and track visitor interactions. You can disable cookies in your browser settings, but this may limit certain functionalities on our website.

6. Your Consent
By using our website, you consent to this Privacy Policy. We may update our policy periodically, and any changes will be posted on this page. We encourage you to review it regularly to stay informed on how we protect your information.

Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact us at:

Thank you for trusting GemsCrowd with your gemstone needs. Your privacy is our priority!